3 SaaS Startups in the Consumer Reviews Industry

January 24, 2023

SaaS startups have become the darling of Venture Capital investors, especially in the Consumer Reviews industry. Over the past decade, software has proverbially “eaten the world” and SaaS companies have scaled to become unicorn corporations in staggering amounts of time.

In this article, we are examining 3 VC funded SaaS startups in the Consumer Reviews industry.

Opiniion

Property management firms may use Opiniion, an automated application, to gather genuine real-time input from residents. With the use of the application, they may poll current and former inhabitants, gather additional online evaluations, and quickly pinpoint any major problems with a certain home. Opiniion can assist increase retention and income by putting a strong emphasis on the resident experience. Opinion helps businesses to obtain insightful client feedback. Additionally, it enables them to resolve disputes and address complaints from clients.

Company details:
Founders:
Alex Bennett, Devin Shurtleff, Justin Bingham, Morgan Dailey
Founded:
2017
Based in:
Lindon, Utah, United States
Website:
Opiniion
Industries:
Analytics, Consumer Reviews, Customer Service, Property Management, Real Estate, Reputation, SaaS, Software
Latest funding:
$3,000,000
Series A
1 January 2021
Total funding:
$5,750,000
Investors
RET Ventures, Tamarak Capital, BitWealth, AIM Ventura Capital, Scott Frazier

Podium

Podium is a computer software company that offers a customer communication platform for businesses that interact with customers on a local level. It features an interaction management platform that utilizes messaging features designed for businesses to interact with their leads, customers, and teams.

Company details:
Founders:
Dennis Steele, Eric Rea
Founded:
2014
Based in:
Lehi, Utah, United States
Website:
Podium
Industries:
Collaboration, Consumer Reviews, Messaging, SaaS, Software
Latest funding:
$201,000,000
Series D
15 November 2021
Total funding:
$419,120,000
Investors
Y Combinator, Accel, GV, IVP, Sapphire Ventures

Wonderflow

Wonderflow is a platform that transforms customer feedback into wise decisions. Every day, millions of product reviews are written. The easiest AI-based solution to assess them and produce winning judgments from this enormous stream of consumer input is Wonderflow. Unified VoC analytics from Wonderflow assist B2C businesses in deriving value from consumer feedback such as online reviews, service center data, and NPS. Its AI examines customer feedback from all across the world, including that of your customers and that of your rivals. The Natural Language Processing (NLP) technology then offers you digestible insights rather than laborious processes so that everyone in your organization may quickly access the most relevant information.

Company details:
Founders:
Giovanni Gaglione, Michele Ruini, Riccardo Osti
Founded:
2014
Based in:
Amsterdam, Noord-Holland, The Netherlands
Website:
Wonderflow
Industries:
Artificial Intelligence, Consumer Reviews, Machine Learning, Market Research, Natural Language Processing, SaaS, Text Analytics
Latest funding:
$19,635,657
Series B
29 June 2021
Total funding:
$24,421,247
Investors
Rockstart, P101, Klass Capital, Jan Bennink, Jeroen Morrenhof

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