SaaS startups have become the darling of Venture Capital investors, especially in the Human Computer Interaction industry. Over the past decade, software has proverbially “eaten the world” and SaaS companies have scaled to become unicorn corporations in staggering amounts of time.
In this article, we are examining 2 VC funded SaaS startups in the Human Computer Interaction industry.
An firm may automate client-facing services and hasten the settlement of consumer complaints with the aid of eBanqo, a customer interaction SaaS provider. It enables businesses to offer their services across all of the digital channels that their clients utilize, including webchat, in-app chat, social media, USSD, and SMS, fostering connectedness and speedy problem-solving. Businesses utilizing eBanqo's platform offer a consistent, tailored engagement across all digital platforms thanks to the most recent AI technology, which encourages repeat business and strong brand affinity. While offering automated customer assistance, self-service, problem solving, and multi-channel live chat on several messaging platforms, eBanqo significantly reduces costs.
Prototyping interactions as easy as pie ProtoPie is an easy but powerful software that allows designers and engineers to plan, communicate, and demonstrate an interactive mobile product. Build a sophisticated prototype without any coding, but leveraging all the native mobile device features. The powerful capabilities are already recognized and adopted by the global top brands and such as Google, Microsoft, R/GA, and Ideo.