12 SaaS Startups in the Messaging Industry

January 24, 2023

SaaS startups have become the darling of Venture Capital investors, especially in the Messaging industry. Over the past decade, software has proverbially “eaten the world” and SaaS companies have scaled to become unicorn corporations in staggering amounts of time.

In this article, we are examining 12 VC funded SaaS startups in the Messaging industry.

Acquire

Acquire is a centralized platform for consumer engagement that unifies all channels, tools, and means of connection. Utilizing a single, streamlined dashboard, teams through Acquire can rapidly reply to clients using live chat, chatbots, cobrowse, video and audio, email, SMS, and more.

Company details:
Founders:
Amrit Dhangal, Laduram Vishnoi
Founded:
2018
Based in:
San Francisco, California, United States
Website:
Acquire
Industries:
Customer Service, Marketing, Messaging, SaaS, Sales, Software
Latest funding:
$45,000,000
Series B
21 March 2021
Total funding:
$56,800,000
Investors
Tiger Global Management, S28 Capital, Fathom Capital, Base10 Partners, Quentin Nickmans

CometChat

CometChat gives developers the ability to easily integrate text chat, phone and video calling, and conferencing into their websites and applications across a variety of sectors, including telemedicine, virtual events, social networks, online learning, markets, and more. Our committed staff is fixated on creating the most robust, user-friendly, and dependable in-app messaging solution available. Additionally, our cross-platform SDKs and chat API are exceptionally safe and scalable. Because of this, more than 50,000 developers throughout the world rely on us. Our headquarters are in Denver, Colorado, and our skilled staff is dispersed across the world. We are brought together by a common goal: to facilitate meaningful connections between real people in a world that is becoming more and more digital.

Company details:
Founders:
Anant Garg, Anuj Garg
Founded:
2019
Based in:
Denver, Colorado, United States
Website:
CometChat
Industries:
Apps, Communications Infrastructure, Developer APIs, Developer Platform, Enterprise Software, Messaging, Mobile Apps, SaaS, Video Chat, Video Conferencing
Latest funding:
$10,000,000
Series A
7 December 2021
Total funding:
$12,580,000
Investors
Techstars, Matchstick Ventures, Niels Gron, iSeed, Signal Peak Ventures

CompanyCam

A photo-based system called CompanyCam was developed exclusively for contractors. Take as many pictures as you like; all of them will be time- and location-stamped, transferred to the cloud, and saved safely. Every image is arranged by project and made instantly accessible to your team, enabling you to see what's happening whenever and wherever you are. Create project timelines, photo galleries, reports, and transformation photographs with the app, and add drawings, arrows, comments, tags, and voice notes to photos. It has never been simpler to manage your whole operation and share images with clients and insurance adjusters. For pricing information about CompanyCam, visit our website. To learn about all of CompanyCam's features for your building projects, schedule your demo right now.

Company details:
Founders:
Luke Hansen
Founded:
2014
Based in:
Lincoln, Nebraska, United States
Website:
CompanyCam
Industries:
Android, Construction, Messaging, Photo Sharing, SaaS
Latest funding:
$30,000,000
Series B
26 October 2021
Total funding:
$38,000,000
Investors
Invest Nebraska, Insight Partners, WndrCo, JMI Equity, Blueprint Equity

Landbot

A straightforward solution for creating conversational websites and raising lead conversion rates is called Landbot. Site visitors won't have to fumble about trying to figure out where to click to discover things since Landbot uses a well-known rich messaging interface as a website navigation tool. Instead, a proactive message thread that employs conversational choice prompts to obtain them the information they require is presented to them. After its creators were dissatisfied with the erratic behavior of their own AI chatbots, they built Landbot in June 2017 as an internal experiment.

Company details:
Founders:
Antoni Espinosa, Cristobal Villar, Fernando Guirao, Fran Conejos, Jiaqi Pan
Founded:
2015
Based in:
Barcelona, Catalonia, Spain
Website:
Landbot
Industries:
Messaging, SaaS, Web Design
Latest funding:
$8,000,000
Series A
20 January 2021
Total funding:
$10,200,000
Investors
Nauta Capital, Centre for the Development of Industrial Technology (CDTI), Bankinter, Encomenda VC, Lanai Partners

Mio

Mio is the top supplier of messaging interoperability solutions and is based in Austin, Texas. Mio Universal Channels link users on Slack, Microsoft Teams, and Webex Teams to facilitate cross-company collaboration. Everyone may send files, respond to conversations, and modify messages from their preferred tool by permitting external contacts to talk in Universal Channels. Tom Hadfield and James Cundle started the business, which has received $12 million in funding from backers such as Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator, and Capital Factory. Ready to improve communication together? Install right away at m.io

Company details:
Founders:
James Cundle, Tom Hadfield
Founded:
2013
Based in:
Austin, Texas, United States
Website:
Mio
Industries:
IT Infrastructure, Messaging, SaaS, Unified Communications
Latest funding:
$8,700,000
Series A
9 December 2021
Total funding:
$16,950,000
Investors
Zoom, Y Combinator, Four Cities Capital, Capital Factory, Two Sigma Ventures

Mobiz

A market-leading SaaS mobile marketing platform from Mobiz links businesses with their customers. Through the extensive and dependable reach of SMS (text messages), a Mobiz campaign creates an in-text link with landing sites that are content-rich, hyper-personalized, and provide outcomes that have been validated in the market.

Company details:
Founders:
Clark Lin, Greg Chen, Keelan Naidoo
Founded:
2014
Based in:
Atlanta, Georgia, United States
Website:
Mobiz
Industries:
Enterprise Software, Messaging, SaaS, SMS, Software
Latest funding:
$4,000,000
Seed
23 November 2021
Total funding:
$6,000,000
Investors
Alchemist Accelerator, Launch Africa, Allan Gray, HAVAÍC, Futuregrowth Asset Management

Podium

Podium is a computer software company that offers a customer communication platform for businesses that interact with customers on a local level. It features an interaction management platform that utilizes messaging features designed for businesses to interact with their leads, customers, and teams.

Company details:
Founders:
Dennis Steele, Eric Rea
Founded:
2014
Based in:
Lehi, Utah, United States
Website:
Podium
Industries:
Collaboration, Consumer Reviews, Messaging, SaaS, Software
Latest funding:
$201,000,000
Series D
15 November 2021
Total funding:
$419,120,000
Investors
Y Combinator, Accel, GV, IVP, Sapphire Ventures

Stream

Stream is an enterprise-grade chat and activity feed provider that serves more than a billion end-users. Stream’s feature-rich products include robust client-side SDKs for iOS, Android, React, React Native, Flutter, and support for the most commonly used server-side languages; scalable and secure APIs; and a beautiful UI kit. It is the fastest, most scalable solution on the market today, enabling application product teams to increase user engagement and retention and decrease time to market. It was founded in 2014 and is headquartered in Boulder, Colorado with an office in Amsterdam.

Company details:
Founders:
Thierry Schellenbach, Tommaso Barbugli
Founded:
2014
Based in:
Boulder, Colorado, United States
Website:
Stream
Industries:
Communications Infrastructure, Developer APIs, Messaging, Mobile Apps, SaaS, Software
Latest funding:
$38,000,000
Series B
4 March 2021
Total funding:
$58,058,000
Investors
Techstars, GGV Capital, Chang Corporation, Felicis Ventures, Right Side Capital Management

Telgorithm

Telgorithm is a messaging platform that allows businesses (particularly SaaS providers) to build messaging services into their applications while ensuring compliance and message deliverability. We are also a hosted messaging provider, meaning that businesses who have numbers that share both voice and messaging services have the ability to (quickly & seamlessly) migrate the messaging services on those numbers to Telgorithm while retaining the voice services (on those very same numbers) with their current legacy provider (this lowers the cost to switchover).

Company details:
Founders:
Aaron Alter, Mason Zheng, Yury Semerikov
Founded:
2021
Based in:
Los Angeles, California, United States
Website:
Telgorithm
Industries:
Information Services, Information Technology, Messaging, SaaS, SMS, Software, Unified Communications
Latest funding:
$3,000,000
Seed
15 February 2022
Total funding:
$3,790,000
Investors
Bonfire Ventures, I2BF Global Ventures, Amplify.LA, Daher Capital, Connor Theilmann

Twixor

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over instant messaging and traditional digital channels. We orchestrate end-to-end fulfillment via digital customer journeys, powered with intelligent business process automation, across banking, financial services, insurance, healthcare, retail, logistics, travel, and other industries. Conversational flows where customers choose their service, intent-driven communications via AI/NLP (natural language processing) engines, seamless transfer to live agents where human intervention is required, dynamic rich cards to improve user experience – all enable hyper-personalization, elevate customer experience, improve customer loyalty, increase revenue, and lower both customer acquisition and service costs. Twixor is headquartered in Singapore, with offices pan-India, and serving a global client base, several of who are in the Fortune 500. Using patented technology, Twixors’ low-code no-code omnichannel messaging and intelligent automation platform enables enterprises with customer acquisition, engagement and transaction solutions over all traditional digital (websites, SMS, email, QR codes) and new instant messaging channels (WhatsApp, FB Messenger, RCS, Telegram and more). We invite you to join us on this journey of accelerated digital transformation.

Company details:
Founders:
Ashok Anand
Founded:
2013
Based in:
Singapore, Central Region, Singapore
Website:
Twixor
Industries:
Artificial Intelligence, Customer Service, Intelligent Systems, Messaging, Natural Language Processing, SaaS, Software
Latest funding:
$2,400,000
Series A
15 December 2021
Total funding:
$2,780,000
Investors
The Chennai Angels, Axilor Ventures, Season Two Ventures

Unifonic

Unifonic is a leading cloud-based customer communication and engagement solutions (CPaaS) provider in the MENA region that empowers organizations to engage seamlessly with their customers. Since it was founded in 2006, Unifonic has consistently developed its product line and its markets to provide an affordable enterprise-grade multilingual, seamless omnichannel communications platform throughout the Middle East.

Company details:
Founders:
Ahmed Hamdan, Hassan Hamdan
Founded:
2006
Based in:
Dubai, Dubai, United Arab Emirates
Website:
Unifonic
Industries:
Cloud Computing, Information Technology, Messaging, PaaS, SaaS, SMS
Latest funding:
$125,000,000
Series B
15 September 2021
Total funding:
$146,000,000
Investors
SoftBank Vision Fund, Sanabil, Elm, Endeavor Catalyst, Bossanova Investimentos

Vouch

Vouch creates user-friendly digital concierges for hospitality and travel, giving them the flexibility to focus on the important tasks. Artificial intelligence (AI) is used by their app-free, chat-based digital concierge to assist guests and customers around-the-clock with purchases and in-house requests. We have been successful in enhancing the customer and visitor experience, boosting productivity, and seizing revenue-generating opportunities.

Company details:
Founders:
Joseph Ling
Founded:
2016
Based in:
Singapore, Central Region, Singapore
Website:
Vouch
Industries:
Artificial Intelligence, Enterprise Software, Hospitality, Internet, Machine Learning, Messaging, SaaS, Software, Travel
Latest funding:
$1,100,000
Seed
5 October 2021
Total funding:
$1,100,000
Investors
Alto Partners Multi-Family Office, Forge Ventures

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