SaaS startups have become the darling of Venture Capital investors, especially in the Natural Language Processing industry. Over the past decade, software has proverbially “eaten the world” and SaaS companies have scaled to become unicorn corporations in staggering amounts of time.
In this article, we are examining 13 VC funded SaaS startups in the Natural Language Processing industry.
Information Integrity is being introduced to the world of digital media by Blackbird. For a more genuine information environment, we assist corporate and national security organizations in understanding the narrative that lies behind the story. To counteract misinformation, Blackbird.AI combines machine learning with multidisciplinary human intelligence. In order to provide a more automatic understanding of disinformation (fake news) campaigns and damaging digital media, we have developed a proprietary AI-Driven SaaS platform. Understanding propaganda campaigns and automating mitigation and reaction activities are goals supported by Blackbird's Constellation Platform. Constellation is capable of identifying and highlighting threat actors, entities of interest, accounts (including bots/botnets and/or influencers), coordinated communities, connections, photos, videos, and data streams. It also offers automated reports that enable the analyst to gain automated insights. By integrating their data pipeline with Blackbird's contextual data enrichment, analysts can gain a deeper understanding of their data and metadata, providing them with new insights into threats. They can also use our Constellation's Dashboard to understand these systems through interactive visualization and AI that is human interpretable. GOVERNMENT (National Security, Interior, Intelligence, OSINT/HUMINT teams, and Innovation/AI think tanks) are the target customers. A Fortune 500/Global 5000 enterprise organization's CISO or CMO is considered an enterprise.
SaaS business with a focus on the events sector wants to transform communication channels.
By seamlessly absorbing data from digital channels, Hyro develops plug-and-play conversational AI assistants that enable users to interact with information via voice or chat, easily and intuitively, increasing engagement and conversion rates. By dynamically creating a knowledge graph out of an organization's current information without the use of integration, playbooks, or training data, Hyro offers enterprises seamless deployment and maintenance operations in contrast to competing alternatives.
A B2B SaaS firm called Kapiche has developed an experience intelligence platform to assist customer-centric businesses in comprehending and improving the experiences they provide. The platform is based on their Natural Language Processing technology, which can take tens of thousands of pieces of unseen employee and customer feedback data (both structured and unstructured) and, in minutes, identify the key themes being discussed, how the respondents feel about those themes, and what impact it has on your business. This is done without any prior setup or pre-trained models.
Precisely was founded on the idea to digitalize contract management in a way that serves both legal teams and their colleagues in other departments. Today, our platform meets even the most demanding contracting needs, with unparalleled ease of use. Precisely was founded in 2014 and is headquartered in Gothenburg, Sweden.
Robotic process automation may be developed using Rocketbot, a cloud-based SaaS system.
Vernacular.ai is an AI-first SaaS company with the goal of putting an end to unpleasant contact center experiences. By automating contact center inquiries, we assist businesses in improving the customer experience through intelligent voice chats. Our Voice AI-powered call center automation technology, VIVA (Vernacular Intelligent Voice Assistant), aids businesses in streamlining contact center operations and enhancing customer experience and engagement. With the aid of our voice recognition engine and natural language understanding technology, you can now always have conversations that sound human and improve the efficiency of your self-service.
Superb AI is an end-to-end training data platform that automates data preparation at scale and makes building and iterating on datasets quick, systematic, and repeatable. Launched in 2018 by data scientists, academics, and ML engineers, Superb AI is reinventing how teams of all sizes label, manage, curate, and deliver training data. Fueled by decades of experience and academic research in computer vision and deep learning, including 25+ publications, 7,300+ citations, and 100+ patents, Superb AI empowers companies at all stages to build and deploy computer vision applications faster than ever before. For more information or to get started for free, go to superb-ai.com.
The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over instant messaging and traditional digital channels. We orchestrate end-to-end fulfillment via digital customer journeys, powered with intelligent business process automation, across banking, financial services, insurance, healthcare, retail, logistics, travel, and other industries. Conversational flows where customers choose their service, intent-driven communications via AI/NLP (natural language processing) engines, seamless transfer to live agents where human intervention is required, dynamic rich cards to improve user experience – all enable hyper-personalization, elevate customer experience, improve customer loyalty, increase revenue, and lower both customer acquisition and service costs. Twixor is headquartered in Singapore, with offices pan-India, and serving a global client base, several of who are in the Fortune 500. Using patented technology, Twixors’ low-code no-code omnichannel messaging and intelligent automation platform enables enterprises with customer acquisition, engagement and transaction solutions over all traditional digital (websites, SMS, email, QR codes) and new instant messaging channels (WhatsApp, FB Messenger, RCS, Telegram and more). We invite you to join us on this journey of accelerated digital transformation.
Ushur is a cloud-based automation platform that automates service workflows in both the backend process and conversational interfaces.The company develops intelligent automation solutions that include, Ushur Virtual Customer Assistant, smart technology that automates proactive member, claimant, agent, or broker communications across virtually any channel, reaching out to customers, understanding what they need, and automatically taking the next steps; Ushur SmartMail, a software that allows insurers to process high-volumes of the customer, agent and broker email automatically, allowing carriers to respond faster and efficiently; Ushur Flowbuilder, the web-based no-code builder allows claims, broker services, and customer support teams to build, deploy and track rich digital engagements that improve business agility and the customer experience while minimizing the burden on IT. By leveraging the company's Robotic Process Automation (RPA) and Language Intelligence Service Architecture (LISA), insurance companies can accelerating capital and time-intensive processes like claims, customer support, billing, and enrollment to digitally transform service workflows.
A SaaS CLM with a focus on big and medium-sized businesses in LATAM and the US is called Webdox. With a variety of features for the entire contract lifecycle, including contract request, contract drafting, validation, e-signature, contract execution, contract change management, contract repository, and reports, Webdox control automates and optimizes the entire contract lifecycle for all different types of contracts. The business was established in 2017 and has its main office in Chile's Region Metropolitana.
Wonderflow is a platform that transforms customer feedback into wise decisions. Every day, millions of product reviews are written. The easiest AI-based solution to assess them and produce winning judgments from this enormous stream of consumer input is Wonderflow. Unified VoC analytics from Wonderflow assist B2C businesses in deriving value from consumer feedback such as online reviews, service center data, and NPS. Its AI examines customer feedback from all across the world, including that of your customers and that of your rivals. The Natural Language Processing (NLP) technology then offers you digestible insights rather than laborious processes so that everyone in your organization may quickly access the most relevant information.
Using a combination of human and artificial intelligence support, an automated sales person communicates with, nurtures, and qualifies 100% of incoming leads through text message.